Due
to occasional changes in market conditions, The World of Tantra
reserves the right to adjust or change prices at any time without prior
notice. We will notify you via email or phone if we need to adjust
pricing.
ORDER
PROCESSING/SHIPPING
Most Orders Arrive Within 5-12 Days SHIPMENT/PAYMENT INTERNATIONAL (INCLUDING CANADA)
The
World of Tantra must be notified before making a purchase to be sure
that we can ship to your country. We will only ship to your country if
courier can provide insurance for your order to destination provided.
The World of Tantra will not be held liable or responsible for lost,
stolen, damaged, confiscated good or products for all international
orders. Bank wire transfers and irrevocable letters of credit will be
accepted as payment.
BACK
ORDERED ITEMS
Occasionally
we may have to back order an item from your order. If this occurs you
will be notified via email or phone. Most back order items will usually
ship within 1 week. The World of Tantra will ship all back ordered
items ground unless requested by the customer.
RETURNS/REFUSALS
We stand behind our
products 100%. All returns must be pre-approved by our returns
department. rma@ theworldoftantra.com
Once
your package is received please check it carefully. If you receive
damaged goods, keep all damaged goods and invoice as you received them
and notify us at rma@theworldoftantra.com
The
World of Tantra will issue a Return Authorization number for the
damaged goods to be returned back to us so that we can assess the
damage, start the claim process and issue a replacement where
applicable. Replacement products will not be issued if we do not
receive the damaged products. With your return please include copy of
the original invoice. Due to health reasons we cannot accept returns of
any essential oils, blends, carrier and massage oils if the original
seal has been broken. All returns must be in the original container.
Custom made products cannot be returned. We do not reimburse shipping
costs. The World of Tantra will accept returns due to our error, no
questions asked. If the shipment is refused or an item is returned
simply because you changed your mind there will be a 15% restocking fee.
